Privacy Policy
Your privacy is important to us. This policy explains how FOCUSMASTER collects, uses, and protects your personal information.
Information We Collect
We collect information you provide directly to us, such as when you:
- Request product information or quotations
- Contact us through our website or email
- Subscribe to our newsletter or updates
- Participate in surveys or feedback forms
- Register for events or webinars
This information may include your name, email address, phone number, company information, and any other details you choose to provide.
How We Use Your Information
We use the information we collect to:
- Provide and improve our fire protection products and services
- Respond to your inquiries and provide customer support
- Send you product updates, technical information, and marketing communications
- Process your requests for quotations and proposals
- Analyze website usage and improve user experience
- Comply with legal obligations and protect our rights
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With trusted service providers who assist in our business operations
- To comply with legal requirements or protect our rights
- In connection with a business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using SSL encryption
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide relevant content and advertisements
You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Restrict how we process your information
To exercise these rights, please contact us using the information provided below.
International Data Transfers
As a global fire protection solutions provider, we may transfer your information across international borders to serve our clients worldwide. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.